Privacy Policy

Last update: 02.09.2024

This privacy policy describes how "Buy Emilia Gourmet" (hereinafter, "we", "us" or "our") collects, uses and protects the personal data of users who visit and purchase products from our website www.buyemiliagourmet.com.

1. Data controller

The Data Controller is Giovanni Riva. You can contact us by email at buyemiliagourmet@gmail.com for any request regarding the processing of your personal data.

2. Types of data collected

We collect and process the following categories of personal data:

• Identification data: name, surname, shipping address, billing address, telephone number, email address.
• Payment data: information relating to your chosen payment method, such as credit/debit card details or PayPal account.
• Browsing data: IP address, browser type, pages visited, time spent on the site and other similar information collected through cookies and similar technologies (see "Cookies" section).
• Order data: purchase history, favorite products, reviews, and other information related to your purchases.

3. Purpose of the processing

We process your personal data for the following purposes:

• Order fulfillment: to process and ship your orders, handle payments, and provide after-sales support.
• Account Management: To create and manage your personal account on our site.
• Service communications: To send you communications related to your order, such as order confirmations, shipping updates, and review requests.
• Marketing: to send you commercial and promotional communications, subject to your consent, via email or other means of communication.
• Analysis and improvement of services: to analyze the use of our website and improve our services and products.
• Compliance with legal obligations: to comply with legal obligations, regulations, community regulations or orders from authorities.

4. Legal basis of the processing

The legal bases for the processing of your personal data are:

• Performance of a contract: the processing is necessary for the performance of a contract to which you are party (e.g. the purchase of a product).
• Consent: for the processing of data for marketing purposes, we ask for your explicit consent.
• Legal obligation: Processing is necessary to comply with legal obligations to which we are subject.
• Legitimate interest: to improve our services, prevent fraud and protect our legal rights.

5. Data retention

Your personal data will be stored for the time strictly necessary to achieve the purposes for which they were collected, after which they will be deleted or made anonymous. In particular:

• Order data: retained for 2 years to comply with tax and accounting obligations.
• Marketing data: retained until consent is revoked.
• Browsing data: stored for 12 months.

6. Communication and transfer of data

Your personal data may be communicated to:

• Payment and shipping service providers.
• Third parties who provide outsourced services necessary for the operation of the site (e.g. hosting, maintenance, data analysis).
• Competent authorities, when required by law.

Under no circumstances will your data be sold or transferred to third parties for commercial purposes without your consent.

7. International data transfers

If your personal data is transferred outside the European Union, we will ensure that the transfer takes place in compliance with the guarantees provided by the GDPR, such as the stipulation of standard contractual clauses approved by the European Commission.

8. Rights of interested parties

You have the right to:

• Access your personal data.
• Rectify your data if it is incomplete or inaccurate.
• Delete your data in certain circumstances.
• Restrict the processing of your data.
• Object to the processing of your data for legitimate reasons.
• Request the portability of your data to another data controller.
• Revoke your consent at any time, without affecting the lawfulness of processing based on consent before its revocation.

You can exercise your rights by contacting us at the email address: buyemiliagourmet@gmail.com.

9. Cookie

Our site uses cookies and similar technologies to collect information about your browsing. For more details, see our Cookie Policy.

10. Changes to this Policy

We reserve the right to update this privacy policy at any time. Changes will be posted on our website and, where appropriate, notified to you by email.

11. Contacts

For any questions or requests regarding this information or the processing of your personal data, you can contact us at:

Email: buyemiliagourmet@gmail.com